To apply for a Refund against an order please email us your order # with product name, original proof of purchase receipt (proof of payment) and your complaint/reason/issue for requesting a refund at [email protected] and our customer care agent will get in contact with you. Alternatively you can call us on +92 303 8146173 from Monday to Saturday between 10:00 am – 6:00 pm (Pakistan Standard Time). Further, to proceed with the Refund against a purchase case, your purchase should be sent back to us within 14 days of  your order.


In case you want to claim a refund from pakwm, kindly follow below given steps :

  • Contact via WhatsApp/ Email Id or reach out to us on [email protected]
  • Submit a request and a detailed reason/complaint/issue for requesting for a Refund claim.

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